Connect Blueprint to your Slack to receive message notifications in your Slack Dashboard.
Firstly we'll need you to create a new channel in your Slack channel. Please use your brand name followed by 'blueprintsupport' e.g matchaworksblueprintsupport or homelandbrewingblueprintsupport
Please Note: This should be a regular slack channel not a shared channel.
After creating the channel, you'll need to then confirm to us the name of your Slack channel for us to activate. Please send to email@example.com
Once we've activated at our end we'll send you a new link. Please click on this and approve Blueprint access to the channel. You will then begin to receive notifications every time a customer replies to a message.
Please note: Further notifications are disabled for that customer when you respond to their message - this will switch back on 1 hour after the last message is sent.