1. Help Center
  2. Messaging
  3. Messaging FAQ's πŸ—‚

Can I upload a CSV of customer numbers I already have?

You can upload a list of customer numbers you already have if those numbers have expressed explicit consent to be messaged.

Blueprint enables merchants to upload a CSV of customer numbers that have explicit consent to be messaged. See our guide on enabling your checkout to collect GDPR and TCPA explicit customer opt-ins. 

Contacts that you can upload are likely lists that you have previously built up with other messaging solutions or directly through your eCommerce store. These contacts will then be available to send group message campaigns. 

Customers must have explicitly opted in to receive SMS marketing communication - if they have opted in to just 'marketing' or 'email marketing' only, then these numbers will not be compliant and we will not be able to do an upload.

How to Upload

To upload numbers, please request an upload form at support@blueprint.store

Notes

  • The phone numbers need to be inputted in the correct format, including the international code, any spaces, brackets, hyphens or plus symbols removed. The '0' should also be removed on UK numbers.
  • The only two fields we upload are phone numbers (mandatory) and a corresponding email address (not mandatory). If there is no associated email address, just leave blank.
  • The upload doc needs to be in CSV format.

Correct:

UK - 447582735742

US - 18555189432

Incorrect:

UK - +447582 735742 or 07582735742

US - +18555189432 or (855) 518-9432