Custom Domains

Custom domains are brand specific URL links that replace the current Blueprint permalinks used for 1 click ordering. These links enable merchants to maintain their brand equity and improve the customer experience as a higher level of confidence in the trustworthiness of links, leads to an improvement in open rates. 

  • Text messages will appear to come from your own domain (or website) rather than Blueprint.
  • There is a streamlined customer experience with no page re-loads or additional load times.
  • Simple set up process.

How to Setup

  1. Head to the Settings section of your Blueprint and select 'Custom Domain'.
  2. Follow the steps in the video below.
HubSpot Video


  • A Custom Domain is included in the Enterprise plan only however it can be set up on any plan for a one time setup fee. Please speak to your Account Manager for more information.
  • The custom domain name applies to all messages with permalinks. This will not affect any URL links that are pasted into a message.
  • Amendments to your DNS configuration will be needed for this feature to take effect.