Custom Domains

Custom domains are brand specific URL links that replace the current Blueprint permalinks used for 1 click ordering. These links enable merchants to maintain their brand equity and improve the customer experience as a higher level of confidence in the trustworthiness of links, leads to an improvement in open rates. 

  • Text messages will appear to come from your own domain (or website) rather than Blueprint.
  • There is a streamlined customer experience with no page re-loads or additional load times.
  • Simple set up process.

How to Setup

  1. Head to the Settings section of your Blueprint and select 'Custom Domain'.
  2. Follow the steps in the video below.
HubSpot Video

Notes

  • A Custom Domain is included in the Enterprise plan only however it can be set up on any plan for a one time setup fee. Please speak to your Account Manager for more information.
  • The custom domain name applies to all messages with permalinks. This will not affect any URL links that are pasted into a message.
  • Amendments to your DNS configuration will be needed for this feature to take effect.