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Other Helpdesk Integration

Blueprint makes it easy to integrate into almost all helpdesks, via a simple email notification.

(1) Head to Settings in your Blueprint Dashboard, enter the support email that links to your helpdesk account and click Save Changes

 

(2) Now, Blueprint will send a notification after every customer conversation to your chosen helpdesk or CX Software via an email integration. You'll then be able to click the link in the notification and easily reply in Blueprint. 

For example, this is a view of the notification within Helpscout: 

 

If you have any other questions, email us directly at support@blueprint.store