Automated Messages are messages that are sent out to your customers based on certain triggers. All Automated Messages are created in your Blueprint Dashboard:
Begin by heading to the Automated Messages tab in your Blueprint dashboard.
How to set the timeframe for reorder-prompt
Use your Customer Analytics to define the Average Reorder Gap between your customers orders. This is a historic aggregate value for all customers:
Once this figure is known, choose the most applicable time frame in the reorder prompt and set a custom timeframe if necessary.
Custom Tags that can be used on your Automated Messages:
1.) Customers first name:
2.) Customers order number:
3.) Brands Name (the name displayed on the Blueprint Dashboard).
4.) Tracking Number (Only for Dispatch Notifications).
5.) Tracking Company (Only for Dispatch Notifications).
6.) Reorder link (displaying a customer's previous order to confirm in 1-click)
If you have any other questions, email us directly at firstname.lastname@example.org.