1. Help Center
  2. Messaging
  3. Sending Images πŸŽ†

Uploading an Image - Best Practices

Here are the best practices to follow when uploading an image to make sure your message format is optimised.

Inserting an image as a link

  • Recommended file size is 2MB.
  • File types available: JPEG, PNG and GIF.
  • Attaching image link at the end of your message will allow a preview on some devices.

MMS (US Only)

JPEG & PNG

  • Recommended file size is 600KB (Images over this size will be compressed).
  • Recommended 640 pixels x 1,138 pixels (9:16 aspect ratio). Images outside of this ratio may have a cropped preview on some devices.

GIF

  • Maximum file size is 600KB.
  • GIFs should have a max of 3-4 frames per second.
  • Recommended pixel size is (480p x 480p) or (480p x 720p). GIF's outside of this ratio may have a cropped preview on some devices.


    Scratching Dog

See here for more info on sending MMS messages.